Build the prompting skills and daily habits that make Copilot Chat genuinely useful — grounded in your organisation's emails, meetings, files and chats.
Book This Session →Microsoft 365 Copilot Chat is the conversational AI interface at the heart of Microsoft 365 Copilot. Available in the standalone Copilot app, the Teams sidebar and on mobile, it gives users a single, natural-language way to interact with the full breadth of their M365 data — emails, Teams chats, meetings, files and calendar — without switching between apps or searching manually.
The most common adoption barrier isn't access, it's habit: people open Copilot once, write a generic prompt, get a mediocre result and never return. This session fixes that. It focuses on building a clear mental model of how Work grounding works, how to write prompts that produce consistently useful output, and how to weave Copilot Chat into the moments that already exist in the working day — morning catch-ups, meeting prep, follow-up drafting and research. Best suited to anyone with a Copilot licence who hasn't yet found a reason to open it every day.
A focused session designed to build real-world skills fast.
What Copilot Chat is, how it differs from Copilot inside individual apps, and where to find it — the Copilot app, Teams sidebar, Outlook, mobile and browser. We build a clear mental model of Work vs. Web grounding, what data Copilot can and cannot see, and what Enterprise Data Protection means for privacy.
The anatomy of a good prompt — Goal, Context, Source and Expectation — and how to get specific, useful output on the first attempt. We practise iterating without starting over, referencing files, people and meetings with the "/" ContextIQ menu, and uploading documents for summarisation or analysis.
The workflows that make Copilot a habit: catch-me-up prompts after time away, briefing yourself before meetings, research tasks that find and synthesise information from across your org, and first-pass drafting. Plus saving, sharing and returning to past conversations.
Verifying outputs, understanding hallucination risks and knowing when not to rely on AI — then locking in a daily Copilot habit around the three moments where Chat consistently saves the most time.